Missing games or software features

If you are missing games or features, you may be using the .NET version of our software/app. This is a special Play Money Only version.

You can easily identify when you're using the .NET application as you'll notice there is no Cashier. On Mobile, the Cashier will simply be missing from your menu options and on the computer version, you'll see a Buy Play Chips button in place of the Cashier.

Buy Play Chips tab on computer

Some of the games and features missing from the .NET version are:

  • Real Money games
  • Freerolls
  • Cashier
  • Hide from Search
  • Find a Player
  • Find a Tournament
  • Tournament History
  • Instant Hand History or Show Previous Hand
  • Boom! Hand Sharing
  • Playing History Audit
  • Run It Twice

The full-featured version of our software/app can be downloaded from the home page of our website (IF the full-featured version is available in your region).

Once you've completed the installation, you may continue to login with the same username and password you have been using before. All your account information and play chip balance will be automatically available and you'll find all games and features on the full-featured version.

You may want to uninstall the .NET application to avoid any confusion between the two platforms.

NOTE: Although we do have real money games, you are under no obligation to play them, and there is no charge of any sort involved if you wish to play solely for play money.


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