All About Rebates
Could you get a Free Spins Rebate?
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Play for free on eligible real money Slots
Once you’ve played all your Free Spins, Rebate winnings are credited either as a Casino Instant Rebate or as real money, depending on the terms of the Rebate.
If winnings are in the form of a Casino Instant Rebate then these funds can be converted to real money by earning the required number of redemption points in Casino games, or placing a required number of bets.
If your Free Spins Rebate winnings are awarded as cash on completion, the cash winnings can be withdrawn.
Any jackpot wins occurring as a result of Free Spins will always be paid as cash.
No restrictions or wagering/withdrawal requirements.
How do Free Spins Rebates Work?
Free Spins are awarded to players in certain situations, such as a reward for a completed Challenge, or as part of an offer.
Free Spins are for use on specified eligible games, with winnings converted into a Casino Instant Rebate or real money once all free spins are completed.
When you accept a Free Spins Rebate, you will have a pre-determined amount of time in which to use it in eligible games before it expires. If you choose to ‘decline’ a Free Spins Rebate, the rebate will not be available and no further action will be required.
Play, Pause, Resume
The redemption method of a Free Spins Rebate will be displayed when the Rebate is offered, and all information will be available to view in the ‘My Stars’ menu, where players can manage their rebates by selecting ‘Free Spins’. You’ll also find additional details there, such as eligible games, expiry dates, Rebate progress, redemption method and an option to ‘pause’ the rebate.
Pausing your current Rebate will place it on hold and allow you to use another Free Spins Rebate available in your account. You can choose to ‘resume’ a paused Rebate at any time up to expiry, though please note that pausing a Rebate does not affect its expiry date or time. Free Spins Rebates can be used in multiple eligible games, but you can only open one Free Spins session at a time.
You can play any other games at the same time when playing a Free Spins session in the desktop and web clients (where available); the games will open in different windows. On Mobile, you can only play one game at a time.
Multiple Free Spins Rebates
Only one Free Spins Rebate may be in use at any one time in an eligible game. If you have multiple Free Spins Rebates available for use in a particular game then you can manage the priority order of the Rebates in the ‘Free Spins’ section of the ‘My Stars’ menu.
Once the active Free Spins Rebate is fully used, paused or expired, the next Free Spins Rebate will automatically become available. If you do not wish to use a Free Spins Rebate you have accepted, simply pause the Free Spins Rebate and let it expire, after which it will be removed from your account.
Playing your Free Spins
Once a Free Spins Rebate is available to be used on an eligible game (i.e. it has been accepted), the Free Spins icon will be displayed on its game window. Click the Free Spins icon to open the Free Spins widget; clicking ‘Play’ in the widget will launch a Free Spins session in a separate window.
The ‘Line Bet’ and ‘Total Bet’ fields will read ‘FREE’ to indicate that this is a Free Spins session. After you have used all your free spins, any Free Spins Rebate winnings will be credited to your account either as a Casino Instant Rebate or as cash, depending on the terms of the Rebate.
Expiration
Every Free Spins Rebate has an expiry date. If all free spins have not been used by the expiry date, your Free Spins Rebate will expire and will be removed from your account, and you will not receive any pending winnings acquired using those free spins.