What is Skrill and how do I use it on PokerStars?

What is Skrill?

Skrill is an electronic wallet that allows you to make secure online purchases in your local currency without disclosing your card or bank account information.

 

How do I open a Skrill account?

1. Go to the Skrill website and select ‘Register’.
2. Enter the required personal details.
3. Read and accept the Terms and Conditions, then click ‘Register’.
4. Open the confirmation email and select ‘Get started’.
5. Complete your profile with your address, phone number, and date of birth.
6. Verify your email address.
7. Add a payment method:
   1. Go to 'Balance'
   2. Upload to your Skrill account.
8. When adding funds, confirm they are for online gaming.

 

How do I add funds to my Skrill account?

1. Log in to your Skrill account.
2. Go to ‘Balance’
3. Select ‘Upload’.
4. Choose a payment method and amount.
5. Confirm that the funds are for online gaming.
6. Complete the payment.

 

How do I deposit with Skrill?

1. Log in to your account and open the ‘Cashier’. If you're on our website or using our app:
   Deposit with Skrill
   
   
   
2. Select ‘Deposit’.
3. Choose ‘Skrill or Skrill 1 Tap’.
4. Select the currency and enter the deposit amount.
5. Enter the email address registered with Skrill.
6. Enter your Skrill password and security number.
7. Choose your payment method and select ‘Confirm’.
8. Confirm the payment and return to the merchant.
9. Check the confirmation message for your transaction status.

You have 10 minutes to complete the deposit before Skrill returns the funds to your Skrill account.

 

Why did my Skrill deposit fail?

Your deposit can fail if:

• Your Skrill account has no available funds.
• You didn't mark the funds for online gaming in Skrill.
• Skrill rejected your card.
• Your Skrill email, password, or security number is incorrect.
• You've reached the Skrill transaction limits.

If the Skrill page doesn't open:

1. Update your web browser.
2. Check browser and HTML file associations.
3. Run adware or spyware removal tools.
4. If issues continue, contact Skrill support.

 

Can I withdraw using Skrill?

Yes, depending on your country and account history.

In some regions, you must have made a Skrill deposit in the last 12 months.

 

How do Skrill withdrawals work?

• Withdrawals are sent to the same Skrill account used for deposits
• Funds are sent in the currency of your last Skrill deposit

If you withdraw more than deposited, you can choose another method

 

How do I withdraw using Skrill?

1. Log in and go to the 'Cashier'. If you're on our website or using our app:
   Withdraw using Skrill
   
   
   
2. Select 'Withdraw'.
3. Enter the amount you want to withdraw.
4. Review any pending automatic withdrawals, if shown.
5. Choose Skrill (or Skrill 1 Tap in the UK).
6. Confirm or enter your Skrill details if prompted.
7. Double-check the information and 'submit' the request.

Withdrawals are processed within 72 hours, and funds appear in your Skrill account immediately after approval.

 

Why can't I withdraw with Skrill?

Common reasons include:

• Your Skrill account can't receive funds from online gaming sites
• You have pending automatic withdrawals to other methods
• Incorrect Skrill email address
• Temporary connection issues
• Your Skrill account is suspended or restricted

For account issues, contact Skrill Support.